Terms & Policies

Our commitment to transparency and your rights

Effective Date: May 26, 2025 | Last Updated: May 26, 2025

Table of Contents

1. Terms of Service

1.1 Agreement to Terms

By accessing and using SheetyApp ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, then you may not access the Service.

1.2 Description of Service

SheetyApp is a cloud-based data management platform that allows users to create, store, manipulate, and visualize data through sheet-like interfaces and interactive applications. Our service includes:

1.3 User Accounts

To access certain features of the Service, you must register for an account. You are responsible for:

1.4 Subscription Plans

SheetyApp offers various subscription plans as detailed on our pricing page. Each plan includes specific features, member limits, and data allowances. You may upgrade or downgrade your plan at any time through your account settings.

Important: When downgrading plans, changes take effect at the end of your current billing cycle. Data exceeding new plan limits may become inaccessible until you upgrade or reduce your usage.

2. Privacy Policy

2.1 Information We Collect

We collect information you provide directly to us, such as:

2.2 How We Use Your Information

We use the information we collect to:

2.3 Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

2.4 Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

Your Data Rights: You have the right to access, update, or delete your personal information. You can exercise these rights through your account settings or by contacting us directly.

3. Acceptable Use Policy

3.1 Permitted Use

You may use SheetyApp for lawful business and personal purposes in accordance with these Terms. The Service is designed to help you manage, analyze, and visualize data efficiently.

3.2 Prohibited Activities

You agree not to use the Service to:

3.3 Content Responsibility

You are solely responsible for the content you upload to SheetyApp. You represent and warrant that:

3.4 Enforcement

We reserve the right to investigate and take appropriate action against users who violate this policy, including suspending or terminating accounts and removing content.

4. Data Processing Agreement

4.1 Data Controller and Processor Relationship

When you use SheetyApp to process personal data, you act as the data controller, and we act as the data processor. This section outlines our respective responsibilities under applicable data protection laws.

4.2 Processing Instructions

We will process personal data only in accordance with your documented instructions provided through your use of the Service, unless required by law to act without such instructions.

4.3 Data Subject Rights

We will assist you in responding to data subject requests, including:

4.4 Sub-processors

We may engage sub-processors to assist in providing the Service. We maintain a current list of sub-processors and will provide notice of any changes in accordance with applicable data protection laws.

4.5 International Data Transfers

We may transfer personal data to countries outside your jurisdiction. When we do so, we ensure appropriate safeguards are in place to protect the data in accordance with applicable laws.

5. Billing & Refunds

5.1 Billing Cycles

Subscription fees are billed in advance on a monthly basis. Your billing cycle begins on the date you first subscribe to a paid plan and continues monthly thereafter.

5.2 Payment Methods

We accept major credit cards and other payment methods as indicated during the subscription process. You authorize us to charge your chosen payment method for all fees owed.

5.3 Price Changes

We may change our pricing at any time. For existing subscribers, price changes will take effect at the start of your next billing cycle after we provide at least 30 days' notice.

5.4 Refund Policy

We offer refunds under the following circumstances:

5.5 Account Suspension

We may suspend your account for non-payment after reasonable notice. Suspended accounts may have limited functionality until payment is received.

Auto-renewal: Subscriptions automatically renew unless cancelled before the end of your billing cycle. You can cancel anytime through your account settings.

6. Intellectual Property

6.1 SheetyApp Intellectual Property

The Service and its original content, features, and functionality are owned by SheetyApp and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

6.2 Your Content

You retain ownership of any intellectual property rights in the content you upload to the Service. By uploading content, you grant us a limited license to:

6.3 Feedback

If you provide feedback or suggestions about the Service, we may use such feedback without restriction or compensation to you.

6.4 Trademark Policy

SheetyApp and our logo are trademarks of our company. You may not use our trademarks without our prior written consent.

7. Limitation of Liability

7.1 Service Availability

While we strive to maintain high availability, we do not guarantee that the Service will be available 100% of the time. We may experience downtime for maintenance, updates, or unforeseen technical issues.

7.2 Limitation of Damages

To the maximum extent permitted by law, SheetyApp shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

7.3 Maximum Liability

Our total liability to you for any claims arising from or related to the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

7.4 Data Loss

While we implement robust backup and recovery procedures, we recommend that you maintain your own backups of important data. We are not liable for any data loss that may occur.

7.5 Third-Party Services

The Service may integrate with third-party services. We are not responsible for the availability, content, or practices of such third-party services.

Important: Some jurisdictions do not allow limitations on implied warranties or exclusions of liability, so these limitations may not apply to you.

8. Contact Information

8.1 General Contact

For questions about these Terms or our Service, please contact us at:

8.2 Data Protection Officer

For privacy-related inquiries, you can reach our Data Protection Officer at: dpo@sheetyapp.com

8.3 Updates to Terms

We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of the Service after such changes constitutes acceptance of the new Terms.

8.4 Governing Law

These Terms are governed by and construed in accordance with the laws of the jurisdiction where SheetyApp is incorporated, without regard to conflict of law principles.

Questions? We're committed to transparency and are happy to clarify any aspect of our terms and policies. Don't hesitate to reach out to our team for assistance.