Table of Contents
1. Terms of Service
1.1 Agreement to Terms
By accessing and using Sheety App ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, then you may not access the Service.
1.2 Description of Service
Sheety App is a cloud-based data management platform that allows users to create, store, manipulate, and visualize data through sheet-like interfaces and interactive applications. Our service includes:
- Data storage and manipulation capabilities
- Real-time collaboration features
- Interactive dashboard and visualization tools
- API access for data integration
- Team management and sharing controls
1.3 User Accounts
To access certain features of the Service, you must register for an account. You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized use
- Providing accurate and complete information during registration
1.4 Subscription Plans
Sheety App offers various subscription plans as detailed on our pricing page. Each plan includes specific features, member limits, and data allowances. You may upgrade or downgrade your plan at any time through your account settings.
Important: When downgrading plans, changes take effect at the end of your current billing cycle. Data exceeding new plan limits may become inaccessible until you upgrade or reduce your usage.
2. Privacy Policy
2.1 Information We Collect
We collect information you provide directly to us, such as:
- Account Information: Name, email address, password, and billing information
- Content Data: Data you upload, create, or store in your workbooks
- Usage Information: How you interact with our Service, including access logs and feature usage
- Device Information: Information about the devices you use to access our Service
2.2 How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Process transactions and send billing-related communications
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities in connection with our Service
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
2.3 Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of data in transit and at rest
- Regular security audits and vulnerability assessments
- Restricted access to personal information on a need-to-know basis
- Secure data centers with physical access controls
2.4 Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
Your Data Rights: You have the right to access, update, or delete your personal information. You can exercise these rights through your account settings or by contacting us directly.
3. Acceptable Use Policy
3.1 Permitted Use
You may use Sheety App for lawful business and personal purposes in accordance with these Terms. The Service is designed to help you manage, analyze, and visualize data efficiently.
3.2 Prohibited Activities
You agree not to use the Service to:
- Upload, store, or transmit any unlawful, harmful, or offensive content
- Violate any applicable laws or regulations
- Infringe upon the intellectual property rights of others
- Attempt to gain unauthorized access to our systems or other users' accounts
- Use the Service to send spam or unsolicited communications
- Upload viruses, malware, or other harmful code
- Reverse engineer, decompile, or disassemble any part of the Service
- Use the Service for any competitive analysis or to build similar products
3.3 Content Responsibility
You are solely responsible for the content you upload to Sheety App. You represent and warrant that:
- You own or have the necessary rights to the content
- The content does not violate any third-party rights
- The content complies with applicable laws and regulations
3.4 Enforcement
We reserve the right to investigate and take appropriate action against users who violate this policy, including suspending or terminating accounts and removing content.
4. Data Processing Agreement
4.1 Data Controller and Processor Relationship
When you use Sheety App to process personal data, you act as the data controller, and we act as the data processor. This section outlines our respective responsibilities under applicable data protection laws.
4.2 Processing Instructions
We will process personal data only in accordance with your documented instructions provided through your use of the Service, unless required by law to act without such instructions.
4.3 Data Subject Rights
We will assist you in responding to data subject requests, including:
- Requests for access to personal data
- Requests for rectification or erasure
- Requests for restriction of processing
- Data portability requests
4.4 Sub-processors
We may engage sub-processors to assist in providing the Service. We maintain a current list of sub-processors and will provide notice of any changes in accordance with applicable data protection laws.
4.5 International Data Transfers
We may transfer personal data to countries outside your jurisdiction. When we do so, we ensure appropriate safeguards are in place to protect the data in accordance with applicable laws.
5. Billing & Refunds
5.1 Billing Cycles
Subscription fees are billed in advance on a monthly basis. Your billing cycle begins on the date you first subscribe to a paid plan and continues monthly thereafter.
5.2 Payment Methods
We accept major credit cards and other payment methods as indicated during the subscription process. You authorize us to charge your chosen payment method for all fees owed.
5.3 Price Changes
We may change our pricing at any time. For existing subscribers, price changes will take effect at the start of your next billing cycle after we provide at least 30 days' notice.
5.4 Refund Policy
We offer refunds under the following circumstances:
- Service Unavailability: If our Service is unavailable for more than 24 consecutive hours due to our fault
- Billing Errors: If you are charged incorrectly due to our error
- Cancellation: Pro-rated refunds for unused time if you downgrade to a lower plan
5.5 Account Suspension
We may suspend your account for non-payment after reasonable notice. Suspended accounts may have limited functionality until payment is received.
Auto-renewal: Subscriptions automatically renew unless cancelled before the end of your billing cycle. You can cancel anytime through your account settings.
6. Intellectual Property
6.1 Sheety App Intellectual Property
The Service and its original content, features, and functionality are owned by Sheety App and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
6.2 Your Content
You retain ownership of any intellectual property rights in the content you upload to the Service. By uploading content, you grant us a limited license to:
- Store, display, and transmit your content as necessary to provide the Service
- Make backups and copies for security and performance purposes
- Process your content according to your instructions
6.3 Feedback
If you provide feedback or suggestions about the Service, we may use such feedback without restriction or compensation to you.
6.4 Trademark Policy
Sheety App and our logo are trademarks of our company. You may not use our trademarks without our prior written consent.
7. Limitation of Liability
7.1 Service Availability
While we strive to maintain high availability, we do not guarantee that the Service will be available 100% of the time. We may experience downtime for maintenance, updates, or unforeseen technical issues.
7.2 Limitation of Damages
To the maximum extent permitted by law, Sheety App shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.
7.3 Maximum Liability
Our total liability to you for any claims arising from or related to the Service shall not exceed the amount you paid us in the 12 months preceding the claim.
7.4 Data Loss
While we implement robust backup and recovery procedures, we recommend that you maintain your own backups of important data. We are not liable for any data loss that may occur.
7.5 Third-Party Services
The Service may integrate with third-party services. We are not responsible for the availability, content, or practices of such third-party services.
Important: Some jurisdictions do not allow limitations on implied warranties or exclusions of liability, so these limitations may not apply to you.
8. Contact Information
8.1 General Contact
For questions about these Terms or our Service, please contact us at:
Email: admin@sheetyapp.com
8.2 Data Protection Officer
For privacy-related inquiries, you can reach our Data Protection Officer at: admin@sheetyapp.com
8.3 Updates to Terms
We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of the Service after such changes constitutes acceptance of the new Terms.
8.4 Governing Law
These Terms are governed by and construed in accordance with the laws of the jurisdiction where Sheety App is incorporated, without regard to conflict of law principles.
Questions? We're committed to transparency and are happy to clarify any aspect of our terms and policies. Don't hesitate to reach out to our team for assistance.